Documentation Specialist
Company: VirtualVocations
Location: Springfield
Posted on: November 15, 2024
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Job Description:
A company is looking for a Document Specialist to manage
documentation and knowledge bases related to its operations.
Key Responsibilities
Create and maintain violator-facing and implementation-related
documents
Manage the knowledge base and internal access to relevant documents
and processes
Collaborate with various teams to update documentation and ensure
clarity in business rules and best practices
Required Qualifications, Training, and Education
5+ years of experience in documentation or training development
roles
Proficiency in documentation tools and experience with a Content
Management System
Bachelor's Degree in Communications, Technical Writing, Marketing,
Public Relations, Journalism, or equivalent; Master's Degree
preferred
Experience with projects involving the public sector preferred
Strong understanding of how applicable laws impact the business
Keywords: VirtualVocations, Chicopee , Documentation Specialist, Other , Springfield, Massachusetts
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