Customer Service Representative

Company: Signature Flight Support
Location: White Plains
Posted on: November 4, 2024

Job Description:

Job SummarySignature Flight Support is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Frontline Support team, you will be responsible for delivering exceptional customer service to our clients and ensuring their needs are met in a timely and professional manner.Key Responsibilities:

• Provide Excellent Customer Service: Respond to customer inquiries, resolve issues, and provide information about our services and facilities in a friendly and efficient manner.
• Work as Part of a Team: Collaborate with colleagues to ensure seamless delivery of services and achieve team goals.
• Maintain Accurate Records: Ensure accurate and timely entry of customer information, transactions, and other relevant data into our systems.
• Stay Up-to-Date with Company Information: Maintain a working knowledge of Signature Flight Support's facilities, services, and policies to effectively communicate with customers.
• Perform Administrative Tasks: Assist with administrative duties such as data entry, filing, and other tasks as required.Requirements:
  • High School Diploma or Equivalent: A minimum of a high school diploma or equivalent is required.
  • Excellent Communication Skills: Strong verbal and written communication skills are essential for success in this role.
  • Ability to Work Flexibly: Willingness to work flexible schedules, including evenings, weekends, and holidays, as required.
  • Basic Computer Skills: Proficiency in computer applications, including email, word processing, and data entry.
  • Ability to Work in a Fast-Paced Environment: Ability to multitask, work under pressure, and maintain a high level of professionalism in a fast-paced environment.Why Join Signature Flight Support?At Signature Flight Support, we value our employees and offer a competitive compensation package, opportunities for professional growth and development, and a dynamic and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Keywords: Signature Flight Support, Chicopee , Customer Service Representative, Hospitality & Tourism , White Plains, Massachusetts