Director of Residential Facilities

Company: Commonwealth of Massachusetts
Location: Boston
Posted on: April 7, 2025

Job Description:

An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - Director of Residential Facilities (250003ER)About MassArt:Founded in 1873, having celebrated its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt) is the nation's first and only independent, free-standing public college of art and design in the country. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators, and leaders striving to shape the future through art and design. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region, nation, and world. We build effective partnerships with co-workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles.Job Description:Massachusetts College of Art and Design seeks a talented individual to join our team as the Director of Residential Facilities for three Residence Life buildings. Reporting to the Assistant Vice President of Facilities Management and Capital Planning (AVP) and working collaboratively with the Assistant Dean / Director for Housing and Residence Life, this position provides operational leadership to a comprehensive facilities management organization responsible for maintenance, renovations, capital planning, emergency management, and environmental health and safety for the Boston campus. This position will serve as an important member of the facilities leadership team. The Director of Residential Facilities will identify and recommend best practices for the department and develop metrics to evaluate and manage performance as well as bring innovation and emerging trends to the College. The Director of Residential Facilities will oversee a staff of four (4) individuals engaged in the daily maintenance and trades working collaboratively to create exceptional customer service for our students, faculty, staff, and the wider community, including campus visitors. This position is primarily responsible for the three residence hall buildings on campus totaling 200,000 sqft.Reports to: Assistant Vice President Facilities and Capital PlanningSalary: $100,000-$105,000 Commensurate with experienceBargaining Unit: This position is governed by the APA collective bargaining agreementPrimary Duties and Responsibilities:Strategic:

• Understand the College's mission, vision, and values and execute operationally in support of it. Collaborate with and advise the AVP for Facilities and Capital Planning to determine long-term goals, resource planning, operational expectations, and best practices.
• Build and maintain positive relationships with Massachusetts State College Building Authority (MSCBA) and all MassArt departments to ensure MassArt community member's (students, staff, and faculty) needs are met promptly.
• Collaborate regularly with all stakeholders to ensure all facilities are maintained to the highest possible operational standards.Operational:
  • Oversee and manage either directly or through subordinates, housekeeping vendor, trades personnel, external vendors, and contractors in the care, maintenance, and repair of all college campus residence life facilities.
  • Manage day-to-day facilities operations, maintenance, and environmental health and safety.
  • Assisting the AVP to generate and manage contracts with external vendors, appropriately following both state and college procurement policies and procedures.
  • Demonstrate fiscal responsibility for all expenses related to maintenance and operations.
  • Assist the Director of EH&S to enforce safe work practices and procedures in accordance with the Massachusetts Department of Labor Standards, Environmental Protection Agency, Department of Environmental Protection, and all applicable local, state, and federal government laws and regulations.
  • Review, assign, and track work orders from issuance through successful resolution. Conduct regular audits of completed work orders to ensure work was completed properly, timely, and in a highly professional manner.
  • Maintain a proactive planning approach to all aspects of facilities, ensuring that contractors and services are planned appropriately throughout the year in accordance with contracts and the annual facilities calendar. Coordinate timely snow and ice removal from parking lots and walkways by engaging vendor and department staff. This will entail occasional evening and weekend work.
  • Serve as on-site coordinator for campus remodeling projects, working with department staff and contractors to ensure timely completion of projects with minimal interruption to campus services and operations.
  • Tactfully approach others; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.Administrative:
    • Lead, develop, and supervise direct reports. Responsible for assessing and developing a staffing plan for the recruitment, hiring, training, and evaluation of department personnel.
    • Collaborate closely with Assistant Dean and MSCBA to develop facilities budget within the Housing Trust.
    • Develop equipment and supply inventory lists, and ensure accurate and proper care and maintenance of all departmental assets at each location.
    • Other related duties as assigned.Requirements:MINIMUM QUALIFICATIONS: (Education/Training and Experience Required):
      • Bachelor's degree in business management, engineering, facilities management, or related field or a combination of education and demonstrated experience sufficient to meet the needs of the position.
      • Five (5+) plus years in a senior role in facilities/operations management, preferably in higher education at an organization of similar size and scope.
      • Demonstrated supervisory success with a unionized workforce.
      • Demonstrated effectiveness working with ethnically, culturally, and racially diverse faculty, staff, students, and the public.
      • Excellent management skills, including the ability to manage multiple priorities while adhering to deadlines and budgets.
      • Demonstrated a high caliber of written, verbal, and presentation skills.
      • Proficiency in a variety of software applications (Interview Exchange, Microsoft Office, CMMS, Google Suite).
      • Valid driver's license.
      • This position will be required to be available for emergencies on off hours (nights and weekends) on occasion.Physical Requirements and/or Unusual Work Hours: This job requires the ability to be on call and includes some night and weekend work. Ability to work behind a computer for long periods. Mobility between campus buildings on-site. This role serves as essential personnel, which requires a presence on the College's Rapid Response Team.Additional Information:Please note MassArt:
        • Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
        • Is not an E-Verify institution.Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986.You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed.Comprehensive Benefits (does not apply to contractor/student positions):When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.Want the specifics? Please click here to view MassArt Benefits.MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class.MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.Application Instructions:Resume and Cover LetterPlease apply for this position on the MassArt Careers page. See here for the link.Primary LocationJobJob:Agency:Schedule:Shift:Job Posting:Number of Openings:Salary:If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Kathryn Oram - 6178797917Potentially Eligible for a Hybrid Work Schedule: No
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Keywords: Commonwealth of Massachusetts, Chicopee , Director of Residential Facilities, Executive , Boston, Massachusetts