Director of Operations Developmental and Brain Injury Services

Company: ServiceNet Inc.
Location: Chicopee
Posted on: March 25, 2025

Job Description:

Developmental Brain Injury Services (DBIS)Residential Programs - Hampden CountyFulltime PositionStarting salary $60,000-$62,000Position Summary: The Director of Operations provides support functions to the DBIS administrative team and residential programs of DBIS.Position Responsibilities:

• Under the supervision of the Vice President or Division Director, provides support, guidance, quality assurance, continuous quality improvement and planning for the operations of the programs within the division.
• In conjunction with the clinical team, manages the logistics of new admissions and residential placements.
• Sets up the physical operations for new residences/programs, ensuring that regulatory requirements are met.
• Participates in the Residential team on projects and development of Residential Services.
• Works closely with Program Directors and staff in preparation for licensing and ensures regulatory compliance and follow-up in responding to deficiencies as they arise.
• Provides fiscal oversight to ensure Program Directors operate within their budgets.
• Ensures best customer relationships internally and externally, maintaining a positive work atmosphere.
• Acts as a team builder, supporter, and player with integrity and loyalty.
• On-call responsibilities included in the position.
• Other duties as assigned by the Vice President or his/her designee.Qualifications:
  • Experience working with the DBIS population.
  • Bachelor's Degree preferred in a related field and/or three years full-time experience working with people who live with developmental delays and/or brain injuries.
  • 3-5 years management experience.
  • Excellent communication, computer, and organizational skills.
  • Valid Driver's License and acceptable motor vehicle record.
  • Certified in Medication Administration under MA MAP guidelines.Benefits:
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance
    • Paid orientation and trainings.
    • Generous time-off package.
    • Comprehensive health and dental insurance plans.
    • 403(B)-retirement plan, with employer matching.
    • Long-term disability benefits; paid life insurance.
    • Advancement opportunities; tuition assistance; and several more benefit options.Want to learn more about DBIS? .ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
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Keywords: ServiceNet Inc., Chicopee , Director of Operations Developmental and Brain Injury Services, Executive , Chicopee, Massachusetts